Shipping policy
Shipping and Processing Policies
Domestic/International Shipping Policy
FREE worldwide shipping on art prints and framed prints included.
All "original artwork" will be sent USPS Priority or an equivalent service and insured - costs added at checkout.
Buyer is responsible for all duties and taxes that may be imposed on them by their country. Orders shipped to the UK, Europe and the USA will not usually attract duty and taxes because they are supplied by our print specialists located within those zones and are therefore not considered to be imported.
Original art is different and will be shipped with tracking from the UK. If you are not in the UK, your painting will attract duty and tax levied by your own country. This is an additional cost to your order for you to expect when the package reaches your country. Orders that are rejected by the buyer upon delivery will not be refunded. Please be aware that international shipping times can be unpredictable and sometimes lengthy. We are unable to process refunds or resend potentially lost orders until packages have been stuck in transit for the timeframe specified by the carrier to file a claim.
Incorrect Shipping Information The buyer is responsible for providing the correct shipping information. Orders will not be refunded for lost, mis-delivered, undelivered, or returned orders due to the buyer providing incorrect shipping information. Orders cannot be refunded if the order(s) is lost, delivered to the wrong address, or returned by the carrier due to the buyer providing incorrect shipping information.
Queries to: studiojan@yourwallswow.com
Updated on June 2024
